Expand Your Customer Base from Anywhere and at Anytime
Technology has helped banks today to extend their footprint beyond the four walls of the branch with the help of mobile devices. This has resulted in aggressive expansion of customer bases and high levels of financial inclusion in the society.
Appzillon Retail Onboarding from i-exceed enables banks to onboard customers in a seamless manner using a channel of their choice. The solution simplifies data capture, centralizes onboarding services, captures documents, geo-tags operations, and integrates with the relevant backend enterprise systems.
Self-service customer module that allows customers to register for banking services using mobile or web channels
Service desk module that enables the service desk to process onboarding requests, capture documents, and complete customer onboarding.
Admin module that facilitates app management, usage analytics, and configuration of workflows
Instant account opening feature using e-KYC based authentication
Simplified user interface
Consistent omni-channel user experience
Integration with various back office systems
Enterprise grade security
Multi language support
Significant reduction in the total time taken to onboard customers
Improved operational efficiency as the load branch staff is reduced
Ability to customise the onboarding process flow without making any invasive changes in the core systems
Better customer engagement with self service features