Built for the last mile. Saarathi delivers fast, effective, hands-on training so Mitras
can deliver secure, assisted banking services in rural India — anytime, anywhere.
Transforming Rural Banking Through Better Trained Mitras
Transforming Rural Banking Through Better Trained Mitras
Saarathi is a mobile-first, task-based learning platform designed specially for Gram Sevaks, Business Correspondents (BCs), and Village Level Entrepreneurs (VLEs) as part of the rural financial empowerment mandate.
The platform serves as a dedicated training and financial learning app to impart digital literacy for last-mile financial inclusion.
Mobile-First Learning
Offline-capable training for field Mitras in remote areas. Learn on demand, sync automatically when connected. Built for real-world constraints.
Self-Paced & Modular Approach
Train anytime with intuitive and easy navigation. Learn one transaction at a time through structured modules with full resume capability.
Time tracking, success badges, and structured evaluations. Mitras receive clear performance insights and earn certifications upon mastering each module.
Mobile-first UI
Designed for field use in villages where desktops are impractical
Modular Tasks
Learn one transaction type at a time
Time Tracking
Measures speed and helps set performance benchmarks
Restart/Resume
Handles real-world interruptions gracefully
Multiple Auth Options
Fingerprint+OTP fallback ensures agents always have a solution
Digitally empowering Gram Sevaks, Village Entrepreneurs, and Business Mitras to learn, perform, and serve with confidence.
Digitally empowering Gram
Sevaks, Village Entrepreneurs, and Business Mitras to learn,
perform, and serve with confidence.
The “Assisted Mode” Advantage
Saarathi prepare DGS to become the trusted human interface between IPPB’S digital systems and rural customers.
Just like their role delivering postal services, GDS become local banking anchors who confidently guide customers through every steps, handling authentication challenges, and delivering a standardized, trustworthy experience.
Proven Results
300,000+ hours of training delivered through the Saarathi app
Scalable, measurable, and repeatable training model
Decentralized, self-service learning model minimizes reliance on external trainers and reduces operational costs
Standardized curriculum across all GDS locations ensures consistent service quality and compliance
Proven Results
300,000+ hours of training delivered through the Saarathi app
Scalable, measurable, and repeatable training model
Decentralized, self-service learning model minimizes reliance on external trainers and reduces operational costs
Standardized curriculum across all GDS locations ensures consistent service quality and compliance
Scale Banking Beyond Branches
From pilot to scale, partner with us to make agent banking real.
